Shipping policy

Thank you for shopping with AuraSkin Glow. We want to make sure your order arrives safely and on time.

 

Order Processing

Orders are processed within 2-5 business days after your order is placed. Processing times may be longer during sales, promotions, holidays, or periods of high order volume.

 

Shipping Within Canada

We ship orders across Canada. Shipping costs are calculated at checkout based on your order and delivery location.

 

Free shipping is available on Canadian orders over $70 CAD.

 

Shipping to the United States

We also ship to the United States. Shipping costs are calculated at checkout.

Free shipping is available on U.S. orders over $100 USD.

 

Local Pickup

Local pickup is available in Ottawa, Ontario. Customers who select Local pickup will receive instructions when their order is ready.

 

Delivery Time

Delivery times depend on the shipping method and destination. Once your order has been shipped, you will receive tracking information when available.

Please note that delivery times are estimates and may be affected by delays outside of our control.

 

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address at checkout. If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply.

 

Lost, Stolen, or Damaged Packages

Once an order has been shipped, AuraSkin Glow is not responsible for delays, loss, or theft caused by the shipping carrier. If your package arrives damaged or appears to be lost, please contact us as soon as possible so we can help you determine the next steps.

 

Contact Us 

If you have questions about your order or shipping, please contact AuraSkin Glow through the contact information provided on our website.